Returns & Exchanges
At Laline, we want you to be completely satisfied with your beauty experience; if you are not happy with your purchase, you can return unused items in their original packaging within 30 days.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to start the return process.
Prepare Your Package
Carefully pack the unused items in their original boxes, ensuring all seals are intact to qualify for a full refund.
Ship the Items
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing